Disappointed – update

Following this article, I’ve sent my two grinders to Chef’n distibutor in the UK – Dexam.

They were really nice and helpful and now I have on my desk two new grinders that they’ve sent me.

Thank you Chef’n and Dexam for this!

Hope they will last longer this time.

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A few days ago, I was telling you about my kitchen gadgets and I presented the cute Mini Magnetic PepperBall set that I bought. You have to admit it looks nice, and it is so much fun to squeeze the ears to get fresh ground salt or pepper.

However, last night the ear from my PepperBall broke in my hand.  You should know that I am not the strongest person, so I can’t really understand how this happened after just 3 weeks of using it.

Not sure if I should think I was unlucky, or if this is just a pretty product instead of a great design and a reliable product in the same time.

I wrote an e-mail to the guys over at Chef’n and I am just waiting to see what they have to say about all of this. I’ll let you know.

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3 Comments

Filed under Gadgets

3 responses to “Disappointed – update

  1. Hello there from Chef’n! We’re so sorry your Mini Magnetic’s ear broke. We’d be more than happy to replace them or set you up with a different salt and pepper set. Was our customer service department able to help you out? They always try to respond within 24 hours. If there’s anything we can do for you, please contact us at media@chefn.com. Cheers!

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